La e-Residency es una iniciativa del Gobierno de Estonia que cuenta con el apoyo de varias organizaciones que ayudan a los e-residentes en las diversas etapas de su proceso.
Esta guía te ayuda a encontrar rápidamente el lugar adecuado para recibir asistencia.
Ten en cuenta que deberás dirigirte en inglés a todas las instituciones.
Main contacts
For questions about the e-Residency programme
e-Residency customer support
Ask us about
- the programme benefits and opportunities
- application or collection process, or
- Estonian business environment
Contact us via Contact form.
For questions regarding your e-Residency application
The Estonian Police and Border Guard Board (PBGB)
Contact PBGB if you
- have questions regarding your application
- get an error notification within the application environment
- need to change the pickup location
TIP: Be sure you provide PBGB with your full name and date of birth or the application number so they have the information needed to advise on you.
Email: ppa@politsei.ee
State helpline: +372 600 1247
Check your application status in the e-Residency application environment.
For questions about collecting your e-Residency digital ID
Estonian embassies and pickup locations
Contact your pickup location directly, when
- you want to schedule an appointment and cannot do it online
- you wish to confirm that your e-Residency digital ID card is at the embassy
Find contacts at our pickup locations page.
Check the details of your e-Residency digital ID delivery at My e-Residency.
For help using your digital ID
ID Software user support
Visit their website to download software required for the e-Residency digital ID card or find troubleshooting advice on
- Logging into e-services
- Using digital ID card
- Signing and encrypting documents
Use their Contact form
For information about Estonian taxes
The Estonian Tax and Customs Board (EMTA)
They can help you with questions regarding Estonian taxation and how to use e-tax.
Visit the EMTA homepage
Email: nonresident@emta.ee
For help with your company
Business Services providers
Service providers from the Marketplace assist with company registration and provide business consulting.
Visit Marketplace for services you need to succeed.
More contacts
Government services in one place
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Estonian State Portal Administered by The Estonian Information System Authority (RIA), this page holds valuable information and e-services relevant not only for residents but for entrepreneurs and non-residents as well. |
Visit State Portal |
Company registration and licenses
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Company Registration Portal technical support The Centre of Registers and Information Systems (RIK) manages e-services for company registration and management. They can provide technical support for their platforms. |
Visitar sitio web |
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Business Services providers Many service providers from the Marketplace also assist with company registration either via Company Registration Portal or through their own API. |
Marketplace |
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The Consumer Protection and Technical Regulatory Authority (CPTRA) From their website you can find information, which areas require business licenses and how to submit applications. |
Visitar sitio web |
Business consulting, grants and data insights
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Estonian Business and Innovation Agency This state agency is a public sector institution with objectives to enhance Estonia’s international competitiveness and foster entrepreneurship. They empower business growth and development, export and trade. |
Visitar sitio web |
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Tallinn Strategic Management Office Agency operates as a competence centre for support services, offering services also for entrepreneurs from consulting to grants.
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Browse services |
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Estonian Chamber of Commerce and Industry This agency promotes strong and friendly business environment in Estonia through business services and consultations. |
Visitar sitio web |
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Statistics Estonia The main data competence centre in Estonia. You can find useful information regarding economy, finance, work life, technology and R&D, etc. |
Visitar sitio web |