Your PIN codes

Your e-Residency digital ID card is an electronic personal identification used to securely identify yourself over the internet. Just like showing identification when completing a credit card transaction at a store, you show your digital ID for verification over the internet so companies are certain you are you. 

When using your digital ID card, your PIN codes provide universal authentication.

What are PIN codes

Your PIN codes provide universal authentication. You don't need usernames and passwords to use Estonian e-services, just your PIN codes.

  • PIN1: The personal identification process, like login, will always ask for PIN1. To log in using your digital ID card, you must have physical possession of the card, a card reader and know your PIN1. This confirms you are you.
  • PIN2: To sign a document or issue a payment you will additionally need PIN2. This confirms you agree to complete the action.

Be sure to review our article on digital ID safety.

More PIN code questions

Can I share my digital ID?
No. Do not give your e-Residency digital ID card to other people. If it is misused, you will be legally responsible for any agreements made on your behalf.

Can I change my PIN codes?
Yes, but you need the original PIN codes to do so. You can change your PIN codes here. For security, PIN1 and PIN2 should be different. If the two codes are very similar, it may be easy for someone to guess the other code if they gain access to one.

My PIN codes are blocked.
You can unblock PIN1 or PIN2 by using your PUK code. Here are the instructions

It is not possible to unblock a PUK code remotely. You will need to visit an Estonian Police and Border Guard Board office in Estonia, or, reapply for e-Residency.

Lost PIN codes

If you have lost your PIN codes, you can pick up new ones from your nearest Estonian Representation/Embassy. The first step is to contact the closest Estonian Representation by phone or email to notify that you have lost your PIN codes and need to order a new PIN code envelope. The Estonian Representation will provide you with further instructions about when and how to pick up the new PIN codes. You can find the list of all the Estonian Representations here. The State Fee for new PIN codes is 20 EUR, which you can pay at the Estonian Representation when you pick up the envelope with PIN codes.

Alternatively, if you plan to visit Estonia, you can renew the PIN codes and receive a new PIN code envelope at an Estonian Police and Border Guard Board office. Just stop by during office hours with your digital ID and other identification (like your passport), take a ticket and wait your turn. The State Fee for new PIN codes in this case is 5 EUR. 

Was this article helpful?
10 out of 12 found this helpful
Have more questions? Submit a request