Your digital safety

E-Residency digital ID card is a digital identification document. The issuing and other aspects of the digital ID are regulated by the Identity Documents Act.

An electronic signature given with your e-Residency digital ID card is legally valid and binding. It is also legally equivalent to a handwritten signature. With this in mind, you should always confirm the identity and authenticity of the second party before signing a document.

Your electronic identity is protected for as long as your PIN and PUK codes don’t fall into the wrong hands along with your card.

Safety tips

  • Do not give your e-Residency digital ID card to other people. If it is misused, you will be legally responsible for any agreements made on your behalf.
  • Protect your PIN codes. Keep the codes in a secure location that others will not have access to and where you will not lose them. Never write your PIN codes on your card or keep the PIN codes together with your card.
  • Remember your PIN codes. You can change your PIN codes here if they are difficult to remember.
  • PIN1 and PIN2 should be different. If the two codes are very similar, it may be easy for someone to guess the other code if they gain access to one.
  • Do not store PIN codes on your web browser. Web browsers can temporarily cache PIN1 code during an active browser session. Because of this, it may be possible to enter e-services without entering your PIN1 code. Caching your PIN1 code can be avoided by following these steps:
    • After using your e-Residency digital ID in an e-service, log out from the service using the exit, log out or close buttons.
    • Remove your e-Residency digital ID from the card reader.
    • Close all web browser windows after you have finished using an e-service.

  Stolen or lost items

In case your e-Residency digital ID or PIN codes are stolen, or permanently lost, immediately notify the ID help centre by phone at (+372) 677 3377 to suspend your certificates. The phone line is open 24/7. ONLY suspend your certificates if you are positive they were stolen or lost as they cannot be reactivated remotely. It is not possible to reverse the process.

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