Extend your digital ID to 5 years

UPDATE 18.04.2019  Extend the validity before 30.April

The previous manufacturer of Estonian ID cards has informed the Estonian Police and Border Guard Board (PBGB) that they are terminating their activities in Estonia. Because of this, the possibility to extend the certificates for additional 2 years may be interrupted after 30 April 2019.

If you want your e-Residency digital ID card to be valid for the maximum time (5 years), extend now! When your card expires, you will need to apply for a new e-Residency digital ID card.

If you joined after 1 May 2018

If you were granted e-Residency after 1 May 2018, your digital ID card certificates already have a validity period of (5) years and you do not need to take any additional action.

If you joined before 1 May 2018

If you were granted e-Residency before 1 May 2018, your digital ID card and certificates have a validity period of (3) years. You can extend the validity period for an additional two years (from three years to five years).

The extension process can be done entirely online in 10-15 minutes. You will need the latest DigiDoc4 software and a solid internet connection.

The validity extension is performed according to UTC time; check your time zone here: https://www.worldtimeserver.com/current_time_in_UTC.aspx.

PS: Your e-Residency digital ID card needs to be valid and you will need to know your PIN codes.

Before you extend

  1. Decrypt and save any encrypted files (files with a .cdoc extension) you will need in the future. For more information, read more here.
  2. Find a pen and paper as you will be issued new PIN codes during the process and they cannot be retrieved later; you need to save them during the extension process.
  3. Confirm your @eesti.ee email address is redirected to a personal email address. For more information, read more here.
  4. Close all applications and browser windows interacting with your current e-Residency digital ID.
  5. Ensure you have your current PIN codes nearby.

 

To extend

  1. Download the latest software, DigiDoc4: Windows or macOS
  2. Connect your card to your computer and launch the DigiDoc4 application
  3. Click the “Begin” button, located at the yellow banner at the top
  4. Follow the instructions displayed on the screen
  5. Do not remove the card until the process is complete

 

Extension FAQ

You can also read our blog post on the subject, Estonia is extending the validity period of 32 000 digital ID cards.

Am I eligible?

Yes, if:

  • Your e-Residency digital ID card was issued before 1 May 2018 AND
  • It was originally valid for 3 years AND
  • It is still valid

If eligible for the extension, the DigiDoc4 software will display a corresponding message in yellow at the top of the screen.

Do I have to extend?
No. Extension is not mandatory, it is a benefit. You can simply use your card until the certificates are active and then apply for a new document, see Renewal information
Can I extend an expired card?
No. Only valid cards are eligible for an extension. Once a card has expired, you need to apply for a new document. Renewal information
I already applied for renewal. Can I cancel and extend my existing card instead?
If you already submitted an application to renew your card, it cannot be cancelled.
 
How do I know when my card expires?

You can check your e-Residency digital ID expiration date by using the latest DigiDoc4 software. Click “My eID” and check the term of expiry of certificates.

Example: A card is valid until 12 March 2020. After the extension, the card will be valid until 12 March 2022. As an exception, cards that expire on 29 February 2020 have 28 February 2022 as the new expiry date after extension.

Why does the application display an @eesti.ee email address under my personal information?

The state provides everyone with an @eesti.ee email address when issuing a digital ID for communication of essential information. You can check your @eesti.ee email or redirect it to your preferred personal email address in the eesti.ee state portal. Read more here.

Note, you will need to access your @eesti.ee email to complete the extension process.

Was my extension successful?
You can check your e-Residency digital ID expiration date by using the latest DigiDoc4 software. Click “My eID” and check the term of expiry of certificates. If the term is two years longer than the date indicated on the physical card, the extension was successful.
If I extend on one computer, do I need to repeat the process on another device?

No. Once you have extended, you can use your e-Residency digital ID on all devices. The extension is not device-specific, you do not need to repeat the process.

However, all devices will require the latest DigiDoc4 software as previous versions will not support the new certificates.

I lost my card reader. Could you send me a new one so I can extend?
You can buy a new card reader online or from your local electronics store. For information on supported and tested card readers, read more here.
I do not see the yellow banner, can I extend?
This is a bug for a small number of Windows users who have only recently updated from DigiDoc3 to DigiDoc4. Please remove the current DigiDoc4 software and reinstall it here: https://installer.id.ee/?lang=eng

To reinstall the newest version, follow the instructions on the screen. Once the latest version is reinstalled, the “Extend” option should appear.

The software is not available in the Apple App Store in my country, what do I do?
In some countries, the Apple App Store has not yet listed the latest DigiDoc4 software. As a quick solution, try changing your location in the Apple App Store or use a direct link to download the latest software.
I forgot to write down new PINs. Is there a way to look them up?
In the course of extending the validity of your document, you will be issued new PINs, which you need to write down as you go along. If you do not write the new PINs down or if you forget them, you need to request new PINs at your nearest Police and Border Guard Board service office or apply for a new document.
Extension failed message was displayed

If you receive an error message in the process of validity extension, you need to act according to the content of the message: try again later, close all applications and browser windows interacting with the card, relaunch the process on another computer or using a different card reader. If the system has produced several error messages during the process, please contact the ID helpline at www.id.ee (the ASK FOR HELP section in the lower right corner), or call +372 666 8888.

The process cannot be performed using certain built‑in card readers. Where possible, please use an external card reader.

Validity extension was unsuccessful

If the system has produced several error messages during the process, please contact the ID helpline at www.id.ee (the ASK FOR HELP section in the lower right corner), or call +372 666 8888.

If it turns out that the process cannot be completed due to technical problems resulting from the software, you will be issued a new card under warranty free of charge. If the card expires or a launched process has not been completed within 30 days, you need to apply for a new document, which includes the payment of a state fee.

After the extension, I unable to log in

Once the validity extension has been completed, the computer needs to be restarted, in some cases twice. With the Windows and Mac operating systems, the old certificates need to be removed from the computer.

If you have updated the software, but digital signing fails when using e‑services, please see the following instructions: https://www.id.ee/index.php?id=36639.

NB!

A full FAQ on this topic can be found at the ID card help centre.

If you experience any problems with the extension process and you can not find a solution in the FAQ, contact the ID helpline (within the Ask for Help tab in the lower right corner), or call (+372) 666 8888.

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