Pick-up locations

During the application process, you must select a pickup location. You can view a map of all pickup locations to find one most convenient to your location.

After your application has been approved, it can take 2-5 weeks for your e-Residency kit to arrive at your pickup location. Once it has arrived, your pickup location will send instructions related to scheduling your pick up. We recommend you wait to plan any travel until this time.

You will need to pick up your e-Residency kit, in person, within (6) months.

For pickup location contact information, please see this list.

Pick-up FAQ

Can someone else pick up my card or can you send it by mail?

No. You will need to pick up the document personally as your fingerprints are required. There are no alternatives to physically picking up the document yourself; it cannot be sent by mail or picked up by someone else on your behalf.

Can I change the pickup location?

Yes, though this is not encouraged. Additional time will be needed to re-route your document to the new location. Additionally, a change fee of 50€ will need to be paid to the Ministry of Foreign Affairs.

If you wish to change the pickup location from a service point in Estonia to an Estonian embassy, forward your application details, including your full name and date of birth, and the new location request to the Estonian Police and Border Guard Board at info@politsei.ee. They are the issuing authority and will be able to redirect your card.

In order to change the pickup location from one embassy to another embassy, contact the Estonian embassy you chose as your pick-up location (contacts are available here) AND the Estonian Police and Border Guard Board at ppa@politsei.ee with your application details and request to change the pickup location. On the request, the new location must be indicated.

Full instructions from the Ministry of Foreign Affairs can be found here.

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